Howard Schultz on Welfare & Poverty



Donates 8-day-old coffee beans to food banks

Starbucks managers have the power to allocate donations to local causes like ballet and opera companies, AIDS organizations, food banks, schools, and PTA's. In every city, all eight day old coffee beans are donated to food banks. Store managers also provide coffee for fund-raisers. One store in Seattle gives half its profits to the Zion Preparatory Academy, an African-American-run school for inner-city children. In fiscal 1996, we gave away more than $1.5 million in cash and kind, equaling about 4 percent of our net earnings. Since we don't exploit these actions for public relations, a lot of our customers don't even know about them.

Community giving is a policy to which we've been committed since we began in business. We do it because it's right and because it makes Starbucks partners proud to work here.

Source: Pour Your Heart Into It, by Howard Schultz, p.281 , Jan 6, 1999

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